Provider pricing

Price it like a plan, not an app.

Cue isn't a consumer gadget subscription. It's the monitored-plan layer you resell inside your maintenance and warranty programs — you own the homeowner, the billing, and the markup.

Where the dollar goes

Follow the homeowner's dollar

Pick a package. Watch how the monthly price splits. The biggest slice is deliberate — your markup is the reason to sell this.

Homeowner pays (suggested retail)$12.99/mo
Your gross profit — $5.98/mo (≈46%)Your service reserve — $2.01/moCue wholesale — $5.00/mo

Every fridge you monitor pays you ≈ $72/year in margin — before the setup fee.

Platform tiers

The ledger: what Cue charges you

Metered on active monitored assets, with a monthly platform minimum. Hardware billed at kit cost + 25% handling — pass-through, never the product.

Pilot

Prove it on your own homes. 90 days, alert-only, weekly review.
Onboarding: $2,500
Platform per month: $250
Included: 25 assets$6/asset over
Request a pilot →

Starter

One local branch. Annual contract; you own homeowner billing.
Onboarding: $5,000
Platform per month: $499
Included: 100 assets$5/asset over
Contact sales →

Growth

Multi-branch, branded dashboard.
Onboarding: $10,000
Platform per month: $1,499
Included: 500 assets$4.25/asset over
Contact sales →

Enterprise / White label

Regional warranty & service companies. Custom SLA, retention, CRM/dispatch scoped separately.
Onboarding: $25,000
Platform per month: $3,500
Included: 1,500 assets$3.50/asset over
Talk to us →
500
active subscriptions, blended mix
$9,280
you bill homeowners / month
$3,840
Cue bills you / month
$4,440
your gross profit / month
Claims discipline

The footnotes we put in writing

Honest wording survives pilots. This is the contract language.

a.

Cue monitors operating patterns that may indicate developing problems — early warnings with diagnostic context, not crystal balls.

b.

Cue does not guarantee failure prevention, and never claims physical outcomes from power data alone.

c.

High-confidence alerts pair a second sensor— freezer temperature, leak state — or a technician's confirmation.

d.

Monitoring data is never an automatic claim-denial engine. It earns trust or it earns nothing.

e.

We don't promise truck-roll reduction until your pilot data proves it.

First offer: a 50-home Freezer + Sump pilot.

90 days. $2,500 onboarding, $250/month. We measure alert accuracy, false-alert rate, technician usefulness, and whether your homeowners feel the value.

Request the pilot Ask a question first